MyTabbi / Legal

Terms of Service

Last updated: June 18, 2026

1. Agreement to these Terms

Welcome to MyTabbi.

These Terms of Service (“Terms”) govern your access to and use of MyTabbi, including our website, applications, content, features, and services (collectively, the “Service”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

These Terms form a legally binding agreement between you and:

Tabbi, Inc.
922 S Longmore APT 158
Mesa, AZ 85202

Throughout these Terms, “MyTabbi,” “Tabbi,” “we,” “our,” and “us” refer to Tabbi, Inc.

Our Payment Terms are incorporated by reference into these Terms. By using paid features, you also agree to the Payment Terms.

2. Who we are

MyTabbi is the operating system for cat ownership.

The Service helps users:

  • Manage cat profiles
  • Track health and care information
  • Organize routines and reminders
  • Research food products
  • Connect with other cat owners
  • Share information through social and messaging features
  • Use optional paid features such as Support Membership subscriptions, marketplace checkout, adoption fees, and lost-pet rewards

3. Eligibility and account registration

To use MyTabbi, you must:

  • Be at least 13 years old
  • Have the legal capacity to enter into these Terms
  • Provide accurate and complete account information
  • Keep your information reasonably current

You are responsible for all activity occurring under your account.

You may register using:

  • Phone number and SMS verification
  • Google Sign-In (when available)
  • Additional profile information you choose to provide

You may not:

  • Create accounts for others without authorization
  • Share access credentials
  • Impersonate another person
  • Use false identity information

We reserve the right to suspend or terminate accounts that violate these requirements.

Paid features

Paid features are available in the United States only. Users under 18 must have parent or legal guardian consent for payment activity, as described in our Payment Terms.

4. Description of the Service

MyTabbi provides features including:

Cat management

  • Cat profiles
  • Photos
  • Health records
  • Care routines
  • Weight tracking
  • Medication tracking
  • Veterinary notes
  • Document storage

Food features

  • Food database
  • Barcode scanning
  • Reviews and ratings
  • Product links

Social features

  • Public profiles
  • Cat profile pages
  • Follows
  • Community feed

Messaging

  • Direct messages
  • Attachments
  • GIF integration
  • Read receipts
  • Presence indicators

Shared cat care

Users may invite trusted individuals to help manage a cat’s profile and records through caretaker permissions.

Notifications

  • Care reminders
  • Activity notifications
  • Transactional account communications

Gamification

  • Badges
  • Streaks
  • Achievements
  • Activity milestones

Paid features

  • Support Membership subscriptions
  • Peer marketplace listings and checkout
  • Adoption and rehoming fee payments
  • Lost-pet recovery rewards
  • Featured boosts and other one-time charges

The Service may evolve over time. Features may be added, modified, suspended, or removed without prior notice.

Data export, import, and Google backup

MyTabbi provides Settings → Your data so you can export, import, and optionally back up information associated with your account.

  • Export produces a ZIP archive for download to your device. Export is available to all users subject to reasonable rate and size limits.
  • Import from a Tabbi export ZIP or from Google Drive (when connected) may merge data into your account. You are responsible for reviewing import results and maintaining independent backups before imports that could affect important records.
  • Google backup (optional) is separate from Google sign-in. If you connect Google for backups, you authorize MyTabbi to create and update specific Drive files and Sheets spreadsheets on your behalf, as described in our Privacy Policy.
  • Sheets sync is bidirectional when you use import features: edits you make in Google Sheets may be imported back into MyTabbi. You are responsible for the accuracy of data you import.
  • Disconnecting Google backup stops future sync but does not remove files already in your Google account.

MyTabbi does not guarantee uninterrupted export, import, or third-party sync availability. Google services are subject to Google’s terms and availability.

5. Health, care, and emergency disclaimer

MyTabbi is not:

  • A veterinary practice
  • A veterinarian
  • A medical provider
  • A healthcare organization
  • An emergency service

Information provided through MyTabbi, including:

  • Health logs
  • Care plans
  • Food information
  • Symptom tools
  • Community discussions
  • User content

is provided for organizational, educational, and informational purposes only.

Nothing within the Service constitutes:

  • Veterinary advice
  • Medical advice
  • Diagnosis
  • Treatment recommendations
  • Emergency guidance

You remain solely responsible for decisions relating to your cat’s care.

Emergency situations

If your cat may be experiencing:

  • Injury
  • Poisoning
  • Respiratory distress
  • Seizures
  • Severe illness
  • Any medical emergency

contact a licensed veterinarian or emergency veterinary clinic immediately.

Do not delay seeking professional care because of information found on MyTabbi.

6. User content and license

Ownership

You retain ownership of content you submit, including:

  • Photos
  • Documents
  • Reviews
  • Messages
  • Cat information
  • Profile information

License to MyTabbi

By uploading content, you grant Tabbi a non-exclusive, worldwide, royalty-free license to:

  • Host
  • Store
  • Process
  • Reproduce
  • Display
  • Distribute

that content solely for purposes of operating, securing, improving, moderating, and providing the Service.

This license ends when content is deleted, except where:

  • Backups remain temporarily
  • Retention is legally required
  • Necessary copies exist for system integrity

Your responsibility

You represent and warrant that:

  • You own the content you upload, or
  • You have permission to upload it

and that the content does not violate law or third-party rights.

7. Acceptable use

You agree not to:

Illegal conduct

  • Violate any law
  • Commit fraud
  • Misrepresent information
  • Engage in deceptive practices

Harmful behavior

  • Harass others
  • Threaten others
  • Promote violence
  • Promote hate or discrimination
  • Bully users

Animal harm

  • Promote animal cruelty
  • Encourage neglect
  • Facilitate abusive practices
  • Misrepresent animal welfare conditions

Professional misrepresentation

  • Pretend to be a veterinarian
  • Present misleading medical credentials
  • Offer dangerous health advice as fact

Technical abuse

  • Reverse engineer the Service
  • Attempt unauthorized access
  • Circumvent security controls
  • Deploy malware
  • Scrape data at scale
  • Interfere with Service operations

We may remove content and restrict accounts at our sole discretion.

8. Social, messaging, and community features

MyTabbi includes social features and private messaging.

We are not responsible for:

  • User-generated content
  • User interactions
  • Statements made by other users
  • Accuracy of information shared by users

You are responsible for your interactions with others.

We reserve the right to review, moderate, remove, restrict, or investigate content when necessary.

Your use of community features is also governed by our Community Guidelines.

9. Co-owner and caretaker permissions

You may grant other users access to cat profiles.

By granting access:

  • You choose what permissions to provide
  • You assume responsibility for that decision
  • You understand others may view or modify shared information

MyTabbi is not responsible for disputes between co-owners, caretakers, or household members.

10. Third-party links and external services

The Service may contain links to third-party websites and services.

Examples include:

  • Chewy
  • Product manufacturers
  • Veterinary providers
  • Insurance providers
  • Stripe payment processing
  • Google sign-in and optional Google Drive/Sheets backup
  • Shared external links

We do not control these third parties and are not responsible for:

  • Their content
  • Their products
  • Their privacy practices
  • Their services

Your use of third-party services is governed by their own terms.

We may earn a commission when you purchase through certain product links. That does not change the price you pay.

11. Support Membership subscriptions

MyTabbi offers an optional Support Membership subscription with additional features.

Subscription pricing, free trials, auto-renewal, cancellation, and refunds are governed by our Payment Terms. Current pricing is disclosed before purchase.

12. Marketplace, adoption, and lost-pet payments

Marketplace

MyTabbi includes peer-to-peer marketplace functionality.

  • MyTabbi acts solely as a platform facilitator
  • Buyers and sellers transact directly
  • MyTabbi is not the seller
  • MyTabbi does not take possession of goods

Marketplace fees, checkout, disputes, payouts, and refunds are governed by our Payment Terms.

Users are responsible for listings, descriptions, pricing, shipping, and compliance with applicable laws.

We do not guarantee product quality, safety, legality, or accuracy of listings. We may remove listings that violate our policies.

Adoption and rehoming

MyTabbi may facilitate optional rehoming fees between users. Tabbi is a payment facilitator only and is not an adoption agency, broker, shelter, or rescue.

Adoption fee calculations, payouts, and related rules are described in our Payment Terms.

Lost-pet recovery rewards

Lost-pet recovery rewards funded through MyTabbi carry no Tabbi platform fee. Reward funding, holding, and release are described in our Payment Terms.

13. Intellectual property

The Service, including:

  • Software
  • Branding
  • Logos
  • Design
  • User interface
  • Features
  • Content created by Tabbi

is owned by Tabbi, Inc. or its licensors.

Except as expressly permitted, you may not:

  • Copy
  • Modify
  • Distribute
  • Sell
  • License
  • Reverse engineer

any portion of the Service.

14. Copyright complaints

If you believe content infringes your copyright, please contact legal@mytabbi.app.

We may investigate and remove content where appropriate.

15. Privacy

Your use of MyTabbi is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, store, and share information.

16. Suspension and termination

You may stop using the Service at any time.

You may request account deletion through Settings → Account or by contacting support@mytabbi.app.

We recommend exporting or saving your data at Settings → Your data before deletion.

Before deletion, you must cancel active Support Membership subscriptions and resolve open orders and payment disputes, as described in our Payment Terms.

We may suspend, restrict, or terminate access if:

  • You violate these Terms
  • You violate our Payment Terms or Community Guidelines
  • We believe your actions create risk
  • Required by law
  • Necessary to protect users or the Service

Upon termination:

  • Access rights end immediately
  • Certain content may be removed
  • Certain records may be retained as permitted by law

17. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TABBI DISCLAIMS ALL WARRANTIES, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY
  • RELIABILITY
  • AVAILABILITY

We do not guarantee that:

  • The Service will always be available
  • Content will always be accurate
  • Errors will not occur
  • Features will meet every expectation

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

TABBI SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF:

  • AMOUNTS PAID BY YOU TO TABBI DURING THE TWELVE (12) MONTHS BEFORE THE CLAIM; OR
  • $100 USD

Some jurisdictions do not permit certain limitations, so portions of this section may not apply to you.

19. Indemnification

You agree to indemnify, defend, and hold harmless Tabbi, Inc., its officers, employees, affiliates, and agents from claims, damages, losses, and expenses arising from:

  • Your violation of these Terms
  • Your misuse of the Service
  • Your infringement of third-party rights
  • Content you upload or distribute
  • Your marketplace, adoption, or payment activity

20. Dispute resolution and arbitration

Please read this section carefully.

Governing law

These Terms are governed by the laws of Arizona, without regard to conflict-of-law principles.

Arbitration

Except for matters eligible for small claims court, disputes shall be resolved through binding arbitration conducted in Arizona.

Class action waiver

You agree to bring claims only on an individual basis.

You waive participation in:

  • Class actions
  • Collective actions
  • Representative actions

Jury trial waiver

To the fullest extent permitted by law, both parties waive the right to a jury trial.

Arbitration opt-out

You may opt out of arbitration by sending written notice to legal@mytabbi.app within thirty (30) days of first accepting these Terms.

21. Changes to these Terms

We may modify these Terms from time to time.

Updated Terms will be posted on the Service with a revised effective date.

For material changes, we may require renewed acceptance and provide notice through:

  • Email
  • In-app notifications
  • Website notices

Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

22. General provisions

Entire agreement

These Terms, the Privacy Policy, the Community Guidelines, and the Payment Terms constitute the entire agreement between you and Tabbi regarding the Service.

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

No waiver

Failure to enforce any provision is not a waiver of future enforcement.

Assignment

Tabbi may assign these Terms without restriction. You may not assign your rights without our written consent.

Force majeure

We are not liable for delays or failures caused by events beyond our reasonable control.

No professional relationship

Use of the Service does not create:

  • Veterinary relationship
  • Medical relationship
  • Insurance relationship
  • Legal relationship
  • Fiduciary relationship
  • Adoption agency or broker relationship

23. Contact us

Tabbi, Inc.
922 S Longmore APT 158
Mesa, AZ 85202